How to present Customer Service on a Resume
When applying for a customer service job, it is essential to emphasize your relevant expertise and experiences in your resume. A well-written resume can make a huge difference when you apply for the job you’ve always wanted. Here at Gold Coast Resume, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we will go over tips on how to describe the level of customer service in your resume.
- Utilize action verbs when talking about your experience with customer service using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in your work with customers and are able to show results.
- Incorporate specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% with effective solutions to problems."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Highlight the experience and skills which are most relevant for the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to uploading it to ensure it is error-free. If you require assistance look into professional help by contacting Gold Coast Resume.
Following these steps, you can create your resume for customer service that effectively highlights your relevant work experience and abilities. Be sure to make your resume specific to the specific job you’re applying to and make sure you proofread it prior to submitting it. Gold Coast Resume can also assist you in creating an effective resume that showcases your talents as well as your experience.
