How to Describe Customer Service on a Resume
When trying to get a customer service position, it’s crucial to include your qualifications and experience on your resume. A professionally written resume can make an enormous difference in getting the job you’re looking for. Here at Gold Coast Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we’ll go over tips on how to present the level of customer service in your resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service work and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of simply saying "worked in customer service,"" write "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant measures such as satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume for the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help Before you submit your resume, proofread it. you submit it to ensure it’s error-free. If you need assistance you can seek help from a professional through Gold Coast Resume.
By following these tips, you can create your resume for customer service that effectively highlights your relevant experiences and abilities. Remember to modify your resume to fit the specific job that you’re applying for and check it for errors before submitting it. Gold Coast Resume can also assist you in creating an effective resume that displays your capabilities as well as your experience.
