How to Describe Customer Service on a resume
When you are applying for a customer service job, it’s important to include your experiences and abilities in your resume. A professionally written resume can make the difference in getting the job that you desire. At Gold Coast Resume, we specialize in offering resume writing services to help you stand out from the rest of the applicants. In this post, we’ll discuss tips on how to describe the quality of service you provide on your resume.
- Use action verbs in you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service and are able to show results.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of simply saying "worked in customer service," you should say "managed an entire team of customer service reps and handled complaints from customers."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to sending it out to ensure it is error-free. If you need assistance take advice from a professional at Gold Coast Resume.
If you follow these guidelines, you can create an effective customer service resume that effectively highlights your experience and capabilities. Keep in mind to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Gold Coast Resume can also assist you in creating an effective resume that highlights your strengths and experience.
