How do you describe Customer Service on a Resume
When seeking a customer service position, you must be sure to emphasize your relevant knowledge and experience on your resume. A professionally written resume can make a big difference in getting the job you want. Here at Gold Coast Resume, we specialize in writing resumes to ensure that you stand out your competitors. In this article, we will give you tips on how to write about customer service on a resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service and are able to show results.
- Make sure to include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction levels to show the impact of your work. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume according to the customer service job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before submitting it to ensure that it’s not erroneous. If you require help, consider seeking professional help through Gold Coast Resume.
Following these steps, you can create a customer service resume that effectively highlights your experience and skills. Make sure you modify your resume to fit the job that you’re applying for and be sure to proofread your resume prior to submitting it. Gold Coast Resume can also assist with the creation of a strong resume that highlights your strengths and experience.
