How to describe customer service on a resume
When applying for a client service position, you must be sure to showcase your relevant experiences and abilities in your resume. A well-written resume can make a significant difference in obtaining the job you’ve been hoping for. At Gold Coast Resume, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we will give you tips on how to talk about customer service on a resume.
- Utilize action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively engaged in your customer service activities and are able to show results.
- Make sure to include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the customer service agents and handled customer complaints."
- Give metrics: Include pertinent measures such as satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Make your resume more tailored: Customize your resume to match the customer service position that you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Check your resume for errors before submitting it to ensure that the resume is error-free. If you need help take advice from a professional at Gold Coast Resume.
If you follow these guidelines follow these suggestions to create your own customer service resume which effectively highlights your relevant experiences and abilities. Be sure to tailor your resume to the job you’re applying for and to proofread it before submitting it. Gold Coast Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.
