How to present Customer Service on a Resume
When trying to get a customer service position, it’s crucial to include your knowledge and experience on your resume. A well-written resume can make a the difference in getting the job you want. We at Gold Coast Resume, we specialize in offering resume writing services to assist you in standing out the rest of the applicants. In this article, we’ll explain how to present the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been engaged in your customer service activities and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed the team of customer service representatives and took care of complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before submitting it to ensure that it’s error-free. If you need assistance you can seek help from a professional at Gold Coast Resume.
If you follow these guidelines by following these guidelines, you can build your resume for customer service that effectively showcases your relevant experience and capabilities. Remember to customize your resume for the specific job you’re applying to and ensure that you have it proofread before you submit it. Gold Coast Resume can also assist with the creation of a strong resume that highlights your abilities and experiences.
